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Resilience Expands Operations to Bring Cyber Resilience to Germany and Austria

Industry Expert Thorsten Mairhofer joins cyber insurance provider to support partners in the region

by Whitney Glockner Black , VP, Communications
Published

Munich, Germany – 14 May, 2024: Resilience, the leading cyber risk solutions company, has expanded its European insurance operations to Germany and Austria. To lead its efforts to support clients and brokers in the region, the company has hired cyber insurance expert Thorsten Mairhofer as Head of the region. Building on successful expansion in France and Benelux, Southern Europe, Ireland, and the Nordics, Resilience will bring its unique approach to cyber risk management and loss prevention to these core European markets. Resilience will offer cyber insurance and technology errors and omissions solutions for companies with revenue from €25M to those in excess of €10B; the firm offers up to €10M of cyber limit available per risk on a primary or excess basis through partnerships with A-rated capacity partners. 

“We look forward to serving German and Austrian clients as we bring our proven approach to cyber risk to these markets,” said Resilience Managing Director, International, Jack Jenner. “Resilience has pioneered a new way of approaching cyber risk. It translates companies’ security and IT risks into financial terms so they can be addressed as business risks to be accepted, mitigated, or transferred via cyber insurance. This approach is very relevant in Europe as cyber attacks continue escalating and business leaders seek a more effective way to address potential risks from attacks and outages.”

Resilience Solution 

Founded in 2016 by experts from across the highest tiers of the US military and intelligence, insurance, and technology, Resilience helps risk, security, and finance teams understand cyber risk as a financial decision so they can better address today’s complex IT and security landscape. Resilience’s team of cyber insurance experts, data scientists, and cybersecurity professionals provides a multi-disciplinary approach that translates cyber risk into financial risk, allowing security, risk and finance teams to align on the proper way to prevent losses, transfer risk, and improve the effectiveness of their programs.  

Resilience partners, brokers, and insurers benefit from a team whose dedication and expertise foster lasting relationships built on transparency, excellence, and trust.

Resilience’s award-winning solutions feature: 

  • Backed by A-Rated Global Insurers – €10M limits on a primary or excess basis through A-rated capacity partners. 
  • Most Effective for Loss Control – Resilience engages with clients to understand the actual gaps in their security posture, quantify the risk to the organisation, and prioritise a security roadmap. Further, the Resilience Risk Operations Center (ROC) proactively hunts for threats specific to clients and notifies them of the most prescient threats. 
  • In-House Cyber Claims Expertise – Resilience provides clients with 24/7 in-house claims and incident management. Resilience’s experts have decades of experience handling the complex details of a cyber claim.
  • Best-in-industry Technical Cyber Underwriting – Resilience’s seasoned underwriters, with decades of experience in cyber and broader insurance industries, have helped protect clients more effectively, resulting in reduced losses.

 

Leadership 

Resilience has recruited Thorsten Mairhofer to lead the company’s regional expansion efforts. Mairhofer is an expert underwriter specialising in cyber risk and financial lines insurance, with a successful career in evaluating and managing complex insurance portfolios.

Based in Munich, he most recently served as a Cyber Underwriter at QBE Europe, building on several years in the company’s Financial & Specialty Markets division handling cyber and D&O insurance. Prior to this, Mairhofer held underwriting roles at Chubb for Commercial Risks, focusing on D&O, commercial crime, and EPLI coverage.

Mairhofer was formerly a Master Sergeant within the German Airforce and served from 1998 to 2010. He holds a B.Sc. in Business Administration from FernUniversität in Hagen, with a focus on Operations Research, Banking and Finance.

“We are privileged to be able to serve our partners with direct in-market support under Thorsten’s leadership in Germany and Austria,” said Rehan Hussain, head of international underwriting at Resilience. “With Thorsten’s experience and knowledge, we are confident that he has the trust of partners as together we help tackle the biggest challenges in measuring, mitigating, and managing cyber risk in mid-size and large organisations.”

 

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