Stronger Risk Management, Smarter Security: U.S. City Steps Up

Using Resilience’s Edge Solution, the city was able to identify security gaps,mitigate vulnerabilities, and reduce sublimits – while empowering security teams to improve workflows.

Industry:

Government

Revenue:

$450M

# of Employees:

1,000+ Employees

Solutions:

Cyber Action Plan, Loss Exceedance Curve, State of Your Risk Report

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BACKGROUND

Modernizing Defenses for a Large Government Staff

To better protect its 100,000+ residents and large municipal staff, the city partnered with Resilience to advance its cybersecurity strategy and insurance posture. Their goal was to mature defenses and align with the NIST framework while gaining deeper visibility into their cyber risk landscape

CHALLENGE

Critical Gaps Meets Inflexible Government Cycles

The city faced critical cybersecurity issues, including missing procedural documentation, weak vendor risk management, and persistent ransomware threats. Their ability to respond was constrained by a rigid budget cycle, limiting flexibility for mid-year improvements.

SOLUTION

Proving Value to Leadership with Quantifiable Data

Resilience’s security team partnered with the city to strengthen security controls, close compliance gaps, and significantly improve their risk posture. Leveraging the Edge platform and tools like the Cyber Action Plan and State of Your Risk report, the city increased insurance coverage by 7x and clearly communicated cybersecurity gains to leadership.

RESULTS

7x Coverage & Clearer Cyber Strategy

The city secured 7x more insurance coverage by eliminating the extortion sublimit and aligning controls with risk metrics. They embedded the Cyber Action Plan into operations and used financial insights to gain executive buy-in for continued cybersecurity investment.