Digital Risk: Enterprises Need More Than Cyber Insurance
Threatonomics

Cyber Resilience Must Do More

A New Approach to Cyber Insurance Coverage

by Gavin Reed , Head of Underwriting, North America
Published

The disconnect between transferring risk through insurance and mitigating risk through security is causing the cyber insurance industry to experience significant price swings. After years of severe loss ratios at 60%-80%, insurers increased premiums by 94% from 2019 to 2022. In 2023, prices have dropped dramatically despite continued strong cybercrime trends from ransomware actors.

This whiplash makes planning for insurance incredibly difficult for organizations and hurts cyber insurance as a risk transfer tool. At Resilience, we’re taking a new approach to cyber insurance. Our policies work in conjunction with enhanced cybersecurity visibility, connecting our pricing and coverage to our clients’ unique risk profiles. This approach prioritizes aligning the risk transfer process with the organization’s overall risk management strategy and has helped us achieve loss ratios that are less than 1/3rd of the industry average in 2022.

Transforming Cyber Insurance to Meet Emerging Security Risks

The cyber insurance industry needs more historical data and is overwhelmed by brilliant threat actors who constantly change their threat tactics. This has made it an incredible challenge to predict risk, leading to volatility in incident costs. In 2023, ransomware payments surpassed the $1.1 billion mark, the highest number ever observed. This represents a significant increase from 2022, where ransomware payments were around $567 million, described as an “anomaly” compared to the overall upward trend. 

The success of cyber insurance relies on data provided by cyber security, and risk mitigation relies on risk transfer to fill in any gaps. However, cybersecurity is losing faith in insurance solutions due to its disconnect from the more technical aspects of cyber risk. The insurance industry largely operates on status-quo benchmarking and fails to recognize organizations’ unique risks, leading to coverage and pricing that do not adequately address the right risks for each company.

A deeper approach has become necessary as cyber risks grow in complexity. Cyber risk modeling is a relatively new field that allows insurers to quantify their clients’ risk exposure. However, for traditional insurers who do not collect client data to feed these models, this can be just as ineffective as benchmarking.“Modeling cyber risk based on enhanced data visibility allows us to understand which threats matter most,” said Davis Hake, Co-Founder at Resilience. “Our data tells our clients how much loss their organization can handle through their coverage and reserves while sharing prioritized security recommendations to help their organization handle a breach without experiencing business interruption.”

Blending Insurance Coverage with Proactive Risk Management

At Resilience, our access to proprietary data models helps us offer coverage that addresses specific facets of our clients’ cyber risk. The work we do when we, as underwriters, base our policies on enhanced cybersecurity visibility is what we do from our expert assessments and analysis. These assessments consider the specific risk mitigation solutions that our clients have implemented to strengthen their risk posture. 

Referencing these controls on the front end and throughout our client’s policy periods allows our policies to respond to client risk profile changes. As our clients improve their controls and overall cyber hygiene, our underwriters continuously reference this data to offer coverage that aligns with their changing environment.

During a one-time consultation, most cyber insurance companies issue policies  with a risk manager, with questions answered by a security director and pricing based on industry benchmarking. Resilience takes a continuous approach to underwriting to adjust coverage based on improvements in the client’s security infrastructure. 

This process requires a partnership approach between our experts across insurance underwriting, claims, cybersecurity, risk quantification, etc. Our teams of experts are available to offer incident response support, connections for consultations around notification requirements, and 24/7 claims expertise to help our clients recover from an incident without impacting their ability to deliver value.
Through this partnership approach, we have seen dramatic results; out of our client base that opted into Resilience’s risk management solution with continuous engagement from our security team, none of the ransomware victims elected to pay any extortion in 2022.

Enhancing Your Cybersecurity Strategy with Comprehensive Insurance Coverage

By providing this cross-departmental expertise, Resilience understands our clients’ risk profiles better than any traditional cyber insurance provider in the market. This provides stability to our clients and a real partnership for managing cyber risk together.

With Resilience, you gain more than just insurance; you achieve a proactive, adaptive strategy tailored to the unique challenges of your business. Experience the difference with Resilience and ensure your organization is protected and prepared. Request a demo today and see how our innovative approach to cyber insurance coverage can enhance your company’s resilience against cyber threats.

You might also like

Scattered Spider strikes again in recent UK retail attacks

In the past two weeks, the UK retail industry has faced an unprecedented wave of sophisticated cyberattacks, exposing critical vulnerabilities across the sector. The high-profile breaches at Marks & Spencer, Harrods, and others have sent shockwaves through the industry, with M&S alone suffering an estimated £3.8 million in lost online sales per day and seeing […]

See what a cyber attack could really cost your enterprise

Data breaches cost U.S. businesses an average of $9.36 million per breach in 2024, yet many enterprises still struggle to quantify their specific cyber risk exposure in financial terms. How do you translate complex technical vulnerabilities into language that your CFO, board members, and other stakeholders can understand and act upon? We’re excited to announce […]

A decision scientist’s perspective on AI

As the Senior Director of Cyber Resilience at Resilience, I bring a somewhat unconventional perspective to the table. Unlike many in our industry who come from traditional cybersecurity or insurance backgrounds, my expertise lies in decision science. Throughout my career, I’ve been fascinated by one central question: How can we help people make good decisions […]

What enterprises over $10 billion need to know about managing cyber risk

The role of the Chief Information Security Officer has undergone a profound transformation from a purely technical role to a strategic business one in recent years. For CISOs operating in organizations with over $10 billion in revenue—a segment that Resilience has recently expanded its cyber risk solutions to serve—the shift comes with unique pressures and […]

How to create an effective Incident Response Plan

Cyberattacks are no longer a distant threat—they are a certainty. Whether it’s a ransomware attack, data breach, or insider threat, organizations must be prepared to respond quickly and effectively. Without a solid plan in place, even a minor security incident can spiral into a major crisis, leading to financial losses, reputational damage, and regulatory penalties. […]

Understanding the ClickFix attack

Imagine a cyberattack so simple yet so deceptive that all it takes is three keystrokes to compromise your system. This is the reality of the ClickFix attack, a threat that Resilience threat researchers have observed in the wild since 2024 and that seems to be ramping up in recent weeks. ClickFix cleverly manipulates users into […]